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About us

Minh Phuc Co., Ltd (MP Telecom)

is the leading provider of Contact Center technology, Outsourcing Service and Business Process Outsourcing (BPO) in Vietnam

Since incorporation in 2002, MP Telecom has been dedicating efforts to putting Vietnam on the international BPO industry map. With more than 2,000 staffs nationwide, MP Telecom is located in 3 biggest economic regional centers including Ha Noi, Ho Chi Minh City and Danang. MP Telecom is the first Vietnamese Contact Center company in Vietnam certified with ISO 9001-2008 and ISO/IEC 27001:2005.

Core Values

At MP Telecom, we treasure 5 core values:

RESPECT

CREATION

DISCIPLINE

TEAMWORK

PROACTIVENESS

Vision

We are trying our best to become the leading provider of Contact Center and BPO services in Vietnam by combining closely the 3 elements: PEOPLE – TECHNOLOGY – SOLUTIONS

Mission

Through our ceaseless dedication and innovation, we deliver excellent customer experience. That’s how we create opportunity, development and values for our employees, shareholders and community.

Quality Philosophy

With the slogan “Respect for Success”, MP Telecom engages:

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Respect our customers to provide them with true values as committed
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Respect our company to build it as a common home
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Respect our colleagues for the united strength
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Respect the ISO 9001 system for sustainable development

Logo & Slogan

Logo: The main color of the MP Telecom’s logo originated from the MP Group’s logo, which is blue, combining with similar blue color codes to form a flexible color range for the design. Blue is a symbol of trust and responsibility, moreover, it is also a color that represents technology elements, trends and sustainable development.
Slogan: With the brand philosophy of “Respect for Success”, MP Telecom is committed to bringing customers the best service quality with a central value of “Respect”. The brand philosophy of “Respect for Success” also features the main business sector of our company as customer service in which respect for customers is the core value. The brand philosophy of “Respect for Success” permeates the human spirit of each person in our company. The culture of “Respect” is reflected in every thought and act as a guide leading to success.
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