About MP Telecom - MP Telecom

About us

Minh Phuc Company Limited (MP Telecom)

As a leading company in Vietnam specializing in providing Contact Center and Business Process Outsourcing solutions and services – the leading BPO in Vietnam.

Established in 2002, MP Telecom has continuously grown both in terms of organization size and service quality. Currently, we have more than 2,000 employees in 3 North, Central and South regions. MP Telecom is the first company in the field of Contact Center in Vietnam to receive international certificates of quality management process ISO 9001: 2008 and ISO/IEC 27001: 2013.

Core values

At MP Telecom, we cherish 5 core values:

RESPECT

CREATIVE

DISCIPLINE

TEAMMATE

ACTIVE

Vision

We strive to become the leading provider of Contact Center and BPO solutions in Vietnam thanks to the close combination of 3 platforms: PEOPLE – TECHNOLOGY – SOLUTIONS.

Mission

With constant dedication and creativity, we bring our customers a great experience. That’s how we create opportunity, growth and value for our employees, shareholders and the community

Quality Policy

With the slogan “Respect is success”, MP Telecom commits to:

Respect customers to bring value to customers as committed

Respect the company to build a common home

Respect colleagues for collective strength

Respect the ISO 9001 and ISO/IEC 27001 systems for sustainable development

Quality Policy

Logo: The main color of the MP Telecom logo remains the same from the MP Group logo, which is blue, combining color codes with blue tones to form a flexible color range for the design. Blue is a symbol of trust and responsibility, moreover, it is also a color that represents technology elements, future trends and sustainable development.

Slogan: With the brand philosophy of “Respect is success”, MP Telecom is committed to providing customers with the best service quality with the central value of “Respect”. The brand philosophy of “Respect is success” also characterizes the company’s main business, which is Customer Care, in which respect for customers is the overarching value. The brand philosophy of “Respect is success” is instilled in the spirit of every person of MP Telecom, the culture of “Respect” is reflected in every thought and action as a guideline leading to success.