On September 4, 2015 at 10th Floor, SUDICO Building, Me Tri Street, My Dinh 1 Ward, Nam Tu Liem District, Hanoi, the signing ceremony of cooperation agreement on distribution of MPCC & MPCRM software took place between the Company and the company. Minh Phuc Company Limited and FPT International Telecommunication Company Limited.
Speaking at the ceremony, Mr. Nguyen Viet Trung – General Director of MPTelecom said: “Minh Phuc is a leading company in Vietnam in the field of Contact Center with more than 10 years of experience in deploying for customers in various fields. Telecommunications, Insurance, Securities, Finance – Banking, Electronics, Government, Transportation, Electronics – Consumer,… The signing ceremony is an opportunity for MPTelecom and FPT to cooperate and develop together. in the field of Voice business in Vietnam”.
MP Telecom and FPT cooperate to distribute MPCC and MPCRM software
FPT representative, Mr. Tran Hai Duong – Sales Director of FPT said: “MPCC and MPCRM products have a lot of potential to develop in Vietnam, in 33 – 35% of FPT’s revenue is from Voice and FPT is beneficial. certain position”. He added that “The demand for call service is very potential in the future, in the near future FTI’s sales team will participate in cooperation with MPTelecom’s product distribution”.
Ms. Doan Thi Thu Trang – Deputy General Director of MPTelecom said: MPCC Contact Center solution and customer information management software MPCRM of Minh Phuc have been granted a copyright registration certificate by the Copyright Office, MPCC and MPCRM is a comprehensive Contact Center solution that helps businesses optimize their customer care system, call out system, support statistical management of call frequency, integrate customer database management, allows to automatically retrieve customer information when there is an incoming call. Both MPCC and MPCRM are scalable and flexible to fit any business model with 24/7 maintenance and support services.
MPCC and MPCRM help Vietnamese businesses access quality solutions of international standards with relatively affordable cost and flexibility in line with the economic context in Vietnam.
See also: Debut Ceremony MPCC and MPCRM