Today, without massive investment in infrastructure and technology, you still have innovative solutions in managing contact with customers. MP Telecom is always ready to provide services so that you can connect with your customers in the quickest and most effective way.
- Our long experience and expertise will help you save cost and time; you do not need to undergo the time-consuming and costly process to keep maintenance
- Our service is suitable for all companies in various scales, not just for big firms with system of hundreds of Agents in different locations. If your company is small with a Call Center of 5 Agents, our service is always available.
Our Infrastructure and Technology Outsourcing Services include:
- Infrastructure: workplace, electricity, light,… designed as requirements
- Equipment: Working tables and chairs as standards
- Electronic equipment: refrigerators, televisions, microwaves
- Training and Meeting room: well – equipped
- Computer and UPS: synchronization, high configuration
- Contact Center System: Inbound and Outbound
- CRM – Customer Information Management Software
- Other services: Administration, Management, IT…
Let our services help you with a simple, efficient and cost-effective Call Center