DANH MỤC XEM NHANH
Voice & SMS Brandname
Never demand for value-added services of mobile subscribers to rich and diverse as today, especially as 3G, 4G is deployed frantic. These services focus mainly on providing information, gadgets through the application of high technology based cell phone to customers as individuals and organizations. Foreseeing this trend, the Center of MP Telecom VAS studied and implemented solutions and applications, bringing “plus” for outstanding customer, including but not limited to the contents of service , brandname SMS, IVR SMS 1900va 6 × 31
Digital content Brandname
- MP Telecom deploy digital content business with three major operators in Vietnam is Mobifone, Vinaphone and Viettel. Content provided include: music, video, mobile games, applications on mobile phones.
- Sales channels: Wapsite / charging website, app store, gaming operators, SMS, MMS.
SMS Brandname
- Brand SMS: As modern communications solutions directly and via a message. Thereby, the brand now appears as part of the sender (From / Sender) or the content of the message.
- MP Telecom gives customers quick service, accuracy, reliability, efficiency with many options for SMS package, customizable time, amount, subject to the advertising campaign.
Voice Brandname
- IVR (Interactive Voice Response) is a telephone answering system is computerized. It guides the caller to the options they need by pressing the number in a list of available (voice menu).
- IVR can be used for customer care systems, services, entertainment such as music, friends, radio, communication, …
- MP Telecom provides an IVR system with high openness, readiness customized according to the requirements of the most demanding partners.
- MP Telecom is deploying IVR services on feng shui, football ..., which are attractive consulting channels for users in Vietnam.
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"Từ tháng 4 năm 2008, Công ty Minh Phúc đã cung cấp dịch vụ Chăm sóc Khách khách hàng qua điện thoại cho Công ty VinaPhone trên toàn quốc"
"Với nhiệm vụ đáp ứng tốt nhất yêu cầu hỗ trợ của khách hàng qua điện thoại, chúng tôi đã quyết định phải outsource ra bên ngoài, thuê đối tác ngoài trả lời khách hàng qua điện thoại. Một trong những đối tác hợp tác với chúng tôi trong lĩnh vực này đó là Công ty Minh Phúc. Minh Phúc đã đáp ứng được tốt nhiệm vụ trả lời khách hàng qua điện thoại này"
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