MPTelecom’s infrastructure outsourcing service and Contact Center solution help businesses be ready to connect with customers through advanced solutions without major investment in hardware and software.
WHY SHOULD OUTSOURCE CALL CENTER / CONTACT CENTER AT MPTELECOM?
– Instead of having to invest a high initial cost in technical infrastructure and human resources, along with maintenance and system administration costs, businesses can choose a most modern Contact Center and hire the company to hire them. technology or infrastructure. This option also has a great advantage that the Contact Center can be put into operation immediately instead of spending a lot of time researching, choosing solutions, looking for implementation partners, recruiting people to administer. project.
– If you outsource, you just need to share with a professional service provider about your desire and development orientation, they have experts to help you from A to nearly Z in less than 1 month. You can take advantage of the time to focus on researching business development strategies, attracting customers or offering products and services that are more competitive than your competitors.
– Managing call center / contact center is not easy. You must hire or get someone knowledgeable in the operation of the Contact Center system to build the work processes. If you outsource, you just need to let the supplier know your requirements, the time to make the call out, receive the call, the number of staff you need. You will then be able to leverage people who know the company to focus on strategic issues.
INFRASTRUCTURE AND SOLUTIONS CONTACT CENTER AT MPTELECOM INCLUDES CODE
- Infrastructure to rent at least 2 tables
- Full meeting room, training, Pantry
- Terminal: Dell, HP high-configuration synchronous PC; Headset headset, IPPhone Polycom phone.
UPS - Air conditioners, televisions, photocopiers, printers, refrigerators, microwaves
- Office administrative equipment
- IT supports onsite, has administrative admin to support buying and selling
- US Contact Center (CIC) Solution
EXTERNAL COST AT MPTELECOM
- Minimum cost: 2,500,000 VND/table
- Maximum cost: 3,000,000/table
SOME IMAGES OF INFRASTRUCTURE AT MPTELECOM
Let our infrastructure services and Contact Center help you have a simple, compact, efficient and cost-effective customer care switchboard.
For all contact information, please send to:
Email: info@mptelecom.com.vn – Hotline: +84 906 202 098 – Tel: +84-4-3577 1608/ 3577 1609
MPTELECOM.COM.VN
