Solution

Contact Center

With nearly 20 years of development, MP Telecom always strives to become the leading provider of Contact Center solutions in Vietnam

Brand repositioning

On the morning of December 18th, 2020, marking an important transformation of MP Telecom when announcing the launch of the ecosystem and changing the new brand identity.

Established in 2002, MP Telecom is a pioneer in the field of Contact Center in Vietnam. During its development, MP Telecom has always strived to become a leading provider of Contact Center and Business Process Outsourcing (BPO) solutions thanks to the close combination of three main platforms: People – Technology – Solutions law.

From the understanding of customers, the understanding of the service sector in terms of personnel and technology has motivated MP Telecom to always be active and not afraid to renew themselves according to the development pace of the times.

The repositioning, changing the brand identity to create a different impression, as well as convey the new development direction of the company.

Technology Solutions

Providing customers with leading technology solutions in Vietnam in the field of Contact Center & BPO

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Allows management, care and building relationships between customers and businesses.

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A solution to reach and support customers through thousands of automated and optimized calls.

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Provide a system with full features that businesses do not need to invest in infrastructure.

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Group chat, video conferencing, desktop screen sharing and more.

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A platform to provide 4.0 Telesales and Telemarketing solutions for businesses

MP Telecom

About us

Established in 2002, MP Telecom is a leading company in Vietnam specializing in providing Solutions - Contact Center services and Business Process Outsourcing – BPO.

For nearly 20 years of construction and development, MP Telecom has constantly grown in terms of both organizational size and service quality. Currently, we have more than 2,000 employees in 3 Northern, Central and South regions.

MP Telecom is the first company in the field of Contact Center in Vietnam to receive international certificates of quality management process ISO 9001: 2008 and ISO/IEC 27001: 2013.

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1000 +
CS seats
55 million/year
calls supported
1000 person/year
staff supplied
20 million
Customers
Let’s Talk

Committed to bringing customers the best quality service

Why MP Telecom's services?

MP Telecom can take advantage of the top resources from MP Group's subsidiaries, always qualified with advanced skills to offer optimal solutions for businesses.

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Advanced technology with high security

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Diversified solutions

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Anticipate future challenges and come up with a plan to catch up

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Fully qualified and experienced staff

RECRUITMENT

We are constantly recruiting for attractive positions

Customers and Partners

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