An inside looke at a powerful solution that incorporates presence management, chat, drag & drop conferencing, email, screen pops, supervisory tools and more – all from one desktop interface....
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For every aspect of recording Dispute resolution. Recorded interaction details and reports help resolve customer disputes, and also provide evidence in regulatory compliance situations to protect against potential fines and...
Watch this video to see why Interaction Dialer is in class by itself. With its all software based architecture, patented algorithms, best-in-industry call analysis, inbound/outbound call blending, agent eficiency...
