Small and medium-sized Contact Center managers in Vietnam can now rest assured that they have an advanced technology solution in hand, not only with high customization capabilities, flexibility according...
In Customer Care , expertise to answer questions and handle problems is key. How will the quality of your service customer care be when the amount of knowledge is large, changing…...
The “customer care” department by phone (contact center) has always been considered the “face” of the business. However, quite a few businesses are still hesitant to invest in this...
