MPCC . system

  • 06/01/2015
Small and medium-sized Contact Center managers in Vietnam can now rest assured that they have an advanced technology solution in hand, not only with high customization capabilities, flexibility according...
In Customer Care , expertise to answer questions and handle problems is key. How will the quality of your service customer care  be when the amount of knowledge is large, changing…...

CIC solutions

  • 06/01/2015
The “customer care” department by phone (contact center) has always been considered the “face” of the business. However, quite a few businesses are still hesitant to invest in this...
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